Terms of Service
Last updated: January 1, 2025
1. Agreement to Terms
By accessing and using the EcoEnergy Wave website (ecoenergy-wave.com) and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Description of Service
EcoEnergy Wave provides car accessories, automotive parts, and related services in the United Kingdom. Our services include:
- Sale of car accessories and automotive parts
- Installation and fitting services
- Product consultation and advice
- Warranty and after-sales support
3. User Eligibility
Our services are available to:
- Individuals aged 18 years or older
- Legal entities with authority to enter contracts
- Users who provide accurate and complete information
4. Products and Services
Product Information
- Product descriptions and specifications are provided for guidance
- We strive for accuracy but cannot guarantee completeness
- Product availability is subject to stock levels
- Prices are subject to change without notice
Installation Services
- Professional installation by qualified technicians
- Installation subject to vehicle compatibility
- Additional charges may apply for complex installations
5. Orders and Payment
Order Process
- All orders are subject to acceptance and stock availability
- We reserve the right to refuse or cancel orders
- Order confirmation does not guarantee product availability
Payment Terms
- Payment required at time of order unless otherwise agreed
- Accepted payment methods: credit/debit cards, bank transfer
- All prices include VAT where applicable
- Late payment may result in order cancellation
6. Delivery and Returns
Delivery
- Delivery times are estimates and not guaranteed
- Risk of loss transfers upon delivery
- Additional charges for expedited shipping
Returns Policy
- Returns accepted within 30 days of delivery
- Items must be unused and in original packaging
- Customer responsible for return shipping costs
- Custom or installed items may not be returnable
7. Warranties
We provide warranties as follows:
- Manufacturer warranties on all products as specified
- Installation workmanship warranty for 12 months
- Warranty void if products are modified or misused
- Warranty claims require proof of purchase
8. Limitation of Liability
To the maximum extent permitted by law:
- We shall not be liable for indirect or consequential damages
- Our total liability shall not exceed the amount paid for products/services
- We are not liable for vehicle damage due to product defects
- Force majeure events exclude our liability
9. User Responsibilities
As a user, you agree to:
- Provide accurate and complete information
- Use products only for intended purposes
- Follow all installation and usage instructions
- Maintain confidentiality of account information
- Comply with all applicable laws and regulations
10. Intellectual Property
All content on our website is protected by intellectual property laws:
- Trademarks, logos, and brand names are our property
- Content may not be reproduced without permission
- User-generated content becomes our non-exclusive property
11. Privacy
Your privacy is important to us. Please review our Privacy Policy, which governs the collection and use of your personal information.
12. Termination
We may terminate or suspend your access to our services:
- For violation of these terms
- For fraudulent or illegal activity
- At our sole discretion with reasonable notice
13. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.
14. Changes to Terms
We reserve the right to modify these terms at any time. Material changes will be communicated through our website. Continued use constitutes acceptance of modified terms.
15. Contact Information
For questions about these terms, contact us:
- Email: [email protected]
- Phone: +44 121 234 5678
- Address: 123 Automotive Street, Birmingham, B1 2AB, United Kingdom
16. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.