Terms of Service

Last updated: January 1, 2025

1. Agreement to Terms

By accessing and using the EcoEnergy Wave website (ecoenergy-wave.com) and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Service

EcoEnergy Wave provides car accessories, automotive parts, and related services in the United Kingdom. Our services include:

  • Sale of car accessories and automotive parts
  • Installation and fitting services
  • Product consultation and advice
  • Warranty and after-sales support

3. User Eligibility

Our services are available to:

  • Individuals aged 18 years or older
  • Legal entities with authority to enter contracts
  • Users who provide accurate and complete information

4. Products and Services

Product Information

  • Product descriptions and specifications are provided for guidance
  • We strive for accuracy but cannot guarantee completeness
  • Product availability is subject to stock levels
  • Prices are subject to change without notice

Installation Services

  • Professional installation by qualified technicians
  • Installation subject to vehicle compatibility
  • Additional charges may apply for complex installations

5. Orders and Payment

Order Process

  • All orders are subject to acceptance and stock availability
  • We reserve the right to refuse or cancel orders
  • Order confirmation does not guarantee product availability

Payment Terms

  • Payment required at time of order unless otherwise agreed
  • Accepted payment methods: credit/debit cards, bank transfer
  • All prices include VAT where applicable
  • Late payment may result in order cancellation

6. Delivery and Returns

Delivery

  • Delivery times are estimates and not guaranteed
  • Risk of loss transfers upon delivery
  • Additional charges for expedited shipping

Returns Policy

  • Returns accepted within 30 days of delivery
  • Items must be unused and in original packaging
  • Customer responsible for return shipping costs
  • Custom or installed items may not be returnable

7. Warranties

We provide warranties as follows:

  • Manufacturer warranties on all products as specified
  • Installation workmanship warranty for 12 months
  • Warranty void if products are modified or misused
  • Warranty claims require proof of purchase

8. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for indirect or consequential damages
  • Our total liability shall not exceed the amount paid for products/services
  • We are not liable for vehicle damage due to product defects
  • Force majeure events exclude our liability

9. User Responsibilities

As a user, you agree to:

  • Provide accurate and complete information
  • Use products only for intended purposes
  • Follow all installation and usage instructions
  • Maintain confidentiality of account information
  • Comply with all applicable laws and regulations

10. Intellectual Property

All content on our website is protected by intellectual property laws:

  • Trademarks, logos, and brand names are our property
  • Content may not be reproduced without permission
  • User-generated content becomes our non-exclusive property

11. Privacy

Your privacy is important to us. Please review our Privacy Policy, which governs the collection and use of your personal information.

12. Termination

We may terminate or suspend your access to our services:

  • For violation of these terms
  • For fraudulent or illegal activity
  • At our sole discretion with reasonable notice

13. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated through our website. Continued use constitutes acceptance of modified terms.

15. Contact Information

For questions about these terms, contact us:

  • Email: [email protected]
  • Phone: +44 121 234 5678
  • Address: 123 Automotive Street, Birmingham, B1 2AB, United Kingdom

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.