Privacy Policy

1. Introduction

EcoEnergy Wave ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ecoenergy-wave.com or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email address, phone number, mailing address)
• Vehicle information for service recommendations
• Payment information for transactions
• Communication preferences

Automatically Collected Information

• IP address and browser information
• Device information and operating system
• Website usage data and analytics
• Cookies and tracking technologies

3. How We Use Your Information

We use collected information for:

• Providing and improving our products and services
• Processing transactions and orders
• Communicating with you about products, services, and promotions
• Analyzing website usage and improving user experience
• Complying with legal obligations
• Protecting against fraud and security threats

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information with:

• Service providers who assist in business operations
• Professional advisors (lawyers, accountants, consultants)
• Law enforcement when required by law
• Business partners for joint marketing initiatives (with your consent)

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can manage cookie preferences through our cookie settings or your browser controls.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data
• Secure data transmission protocols
• Regular security assessments
• Access controls and authentication measures

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Erase your personal data
• Restrict processing of your personal data
• Data portability
• Object to processing
• Withdraw consent

To exercise these rights, contact us at [email protected]

8. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Retention periods vary based on:

• The nature of the information
• Legal and regulatory requirements
• Business purposes and legitimate interests

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

11. International Transfers

If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically. Material changes will be communicated through website notifications or email. Continued use of our services constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related questions or concerns, contact us:

• Email: [email protected]
• Phone: +44 121 234 5678
• Address: 123 Automotive Street, Birmingham, B1 2AB, United Kingdom